Privacy Policy
Last updated: November 9, 2025
1. Introduction
Welcome to RAZEL ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered wearable art platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Payment information (processed securely through Stripe)
- Photos and images you upload for design creation
- Text prompts and design preferences
- Shipping addresses for product orders
2.2 Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, features used)
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide and improve our AI design services
- To process your orders and deliver products
- To communicate with you about your account and orders
- To train and improve our AI models (using anonymized data)
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Your Uploaded Images
When you upload photos to create designs:
- We process your images using AI to generate styled designs
- Images are stored securely in encrypted cloud storage
- You retain all rights to your original photos
- Public designs you share are visible in our discovery gallery
- Private designs remain visible only to you
- You can delete your images at any time from your account
5. Data Sharing and Third Parties
We share your information with trusted third-party service providers:
- Replicate: AI image generation
- Stripe: Payment processing
- Printful: Product manufacturing and shipping
- Supabase: Database and authentication
- Resend: Transactional emails
- PostHog: Analytics (anonymized)
We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your designs and data
- Opt out of marketing communications
- Withdraw consent for data processing
8. Cookies
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@razel.ai
Website: https://razel.ai